Terms of Service

1.Agreement to these terms

These terms govern access to and use of IS-Opts.ai, business operations software operated by IS Companies. By signing in or otherwise using the platform, you agree to them.

If you are using the platform on behalf of a company, you confirm you are authorized to accept these terms for that company, and "you" refers to both you and that company. Where a separate written agreement exists between IS Companies and your company, that agreement controls if it conflicts with these terms.

2.Access and eligibility

Access to IS-Opts.ai is granted, not open. Accounts are issued by IS Companies or by an administrator at a company we have authorized, and each account carries a role that determines which applications and workflows it can reach.

The platform is intended for business use by people aged 16 or older. Access may be modified, suspended, or ended when a role changes, an engagement ends, or these terms are breached.

3.Your account

• Keep your credentials confidential and do not share an account between people. Each user gets their own account so the record of who did what stays accurate.
• You are responsible for the activity that occurs under your account.
• Tell us promptly if you believe an account has been compromised or is being used by someone who should no longer have access.
• Administrators are responsible for the permissions they grant and for removing access when it is no longer needed.

4.Acceptable use

You agree not to:

• Access data, applications, or workflows your permissions do not grant, or attempt to circumvent authentication or permission checks.
• Copy, export, or disclose business, customer, vendor, or employee data outside the purpose for which your access was granted.
• Interfere with the platform's operation, including probing, scanning, load-testing, or introducing malicious code.
• Scrape, mirror, or use automated means to extract data at scale except through interfaces we provide for that purpose.
• Use the platform to send unlawful, harassing, or deceptive communications, or to violate any applicable law or regulation.
• Resell, sublicense, or make the platform available to a third party that has not been authorized by IS Companies.

5.Your data

You keep ownership of the business records you put into the platform. You grant IS Companies the rights needed to host, process, transmit, back up, and display that data in order to operate the platform and provide the features you use.

You are responsible for having the right to submit the data you enter, including information about your customers, vendors, and employees, and for using it in line with applicable law. How we handle that data is described in the Privacy Policy.

6.Third-party services and integrations

The platform connects to external services — field-service management, accounting, telephony, email, and workspace tools among them. Connecting one requires an authorized administrator to grant access, and the connection operates within the scopes granted.

Those services are operated by their providers under their own terms, and we are not responsible for their availability, accuracy, or practices. Revoking an authorization stops the connection and may disable the features that depended on it.

7.Intellectual property

The platform itself — its software, interfaces, designs, documentation, and the IS Companies and IS-Opts.ai names and marks — belongs to IS Companies and its licensors. These terms grant you a limited, revocable, non-exclusive, non-transferable right to use the platform for its intended business purpose, and nothing more.

Feedback you send us about the platform may be used to improve it without obligation or compensation.

8.Availability and changes to the service

We work to keep the platform available and reliable, but we do not guarantee uninterrupted operation. Maintenance, upgrades, integration outages, and factors outside our control can interrupt access.

We may add, change, or remove features. Where a change materially reduces a capability your business depends on, we will make reasonable effort to give notice to account administrators.

9.Disclaimers

The platform is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement.

The platform reports on your operations; it does not replace professional judgment. Financial, tax, legal, safety, and employment decisions remain yours, and you should verify figures against your systems of record before relying on them.

10.Limitation of liability

To the fullest extent permitted by law, IS Companies is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, lost data, or business interruption, arising from or related to your use of the platform.

To the fullest extent permitted by law, our total liability for any claim relating to the platform is limited to the amounts paid to IS Companies for the platform in the twelve months before the event giving rise to the claim, or one hundred U.S. dollars if no amounts were paid.

11.Indemnity

You agree to indemnify and hold IS Companies harmless from claims, losses, and expenses, including reasonable legal fees, arising from your use of the platform in breach of these terms, your unlawful use of data you submitted, or your violation of a third party's rights.

12.Suspension and termination

We may suspend or terminate access immediately if these terms are breached, if an account is being used in a way that threatens the security or integrity of the platform, or if the relationship under which access was granted ends.

You may stop using the platform at any time, and an administrator at your company can deactivate an account. Provisions that by their nature should survive termination — ownership, disclaimers, limitation of liability, and indemnity — survive it.

13.Governing law

These terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law rules. The state and federal courts located in Arizona have exclusive jurisdiction over disputes arising from them.

14.Changes to these terms

We may revise these terms as the platform changes. The effective date at the top of this page reflects the current version, and material changes will be communicated to account administrators. Continuing to use the platform after a change takes effect means you accept the revised terms.

15.Contact us

Questions about these terms can be sent to legal@is-companies.com.